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Welcome to Verint Consulting

Verint Consulting (previously CM Insight) is a leading customer management consultancy and call centre consultancy that generates tangible business value for clients by transforming customer behaviour; encouraging increased spend, loyalty and advocacy to deliver business growth.

Latest Whitepaper How customer feedback can build your business The starting point on the journey towards customer centricity is to listen to what customers say and act upon it. click here to order your copy

Latest News... British Gas Gains Measurable Results Using Customer Feedback from Verint - 22nd April 2009 See the full press release to see how click here.

Find out how Verint Consulting can help your customer and people management challenges through pragmatic programmes to aid quality management, workforce management, customer experience management, etc - call us on +44(0)118 9126 955 or via email to marketing.emea@verint.com.